![]() This will often address the issue and correct it. Try turning up the volume on the remote and if that doesn’t work, attempt to turn the volume up using the buttons on the speaker and the TV. The volume on the TV may also become muted. Mute – Although it may sound like a simple solution, there are times when we may inadvertently mute our soundbar or other external speakers. The following are some of the things you can do to check the sound system on your TV or attached speaker. We tend to use soundbars and other external speakers to enhance our enjoyment of the XFINITY experience. If the sound is not working and it is only on a single channel, it may be due to an external device. They may only be focused on issues with the entire service, but if the sound is not working, it certainly warrants looking into. It is also a good idea to let XFINITY know that there may be a problem in the area. You can also call the customer service number and they will let you know if a problem exists and how long they expect it to take to correct. You can check the XFINITY website or use a mobile app to determine if there is an outage in your area. This is sometimes associated with an outage in the area and it is up to XFINITY to get things working again. ![]() If you are experiencing XFINITY without sound on all TVs in your home, there may not be anything you can do. The following are some of the things to check when the sound seems to be an issue. Xfinity Sound Not WorkingĪt times, XFINITY sound problems can affect a single set but at other times, it may affect all devices connected in the home. Although this is the primary reason why it is a problem, there are other reasons that we have listed for you below. You can then adjust the volume on your TV or external sound device to get things up and running properly.Īs you can imagine, there are many issues that can result in the sound not working with XFINITY. Go into the audio setup from the box main menu and select yes to adjust the volume automatically. One of the biggest problems associated with XFINITY sound is a combination of the sound coming from the box and the volume on the TV. When your XFINITY sound stops working, however, the entertainment comes to a halt. If there is one thing that all of us enjoy, it is being entertained.
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